Return Policy

  • Call us to arrange for any returns at 800-777-3779 or you may email customer service at .
  • A copy of the invoice will need to be included with the return.
  • There is a 35% restocking fee charged against all returned parts.
  • Parts must be resaleable and in the original packaging.
  • We cannot take back used parts.
  • We cannot take back installed or tried parts.
  • Electrical parts are not returnable.
  • We do reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria.
  • Return request need to be within 14 days of receipt.
  • All returns are sent to Norfolk, VA warehouse. We are not responsible for returns sent back to wrong warehouse.
  • All cores must be returned to Norfolk, VA warehouse. Red and white core sticker must be attached to the part and returned in original packaging.
  • Customer is responsible for return shipping of cores.
  • All returns must include all original packaging inside a new box.

Cancellation Policy

  • An order or a portion of an order may be cancelled up until the time the status is changed to "processing".
  • If the cancelled part was special ordered from the manufacturer a return fee of 15% may apply.